Shipping and Returns

Shipping

Shipping & Handling Costs

Shipping Method Amount
Ground $10.00
3 Day Express $20.00
2 Day Express $25.00
Overnight $30.00


Shipping Options
We offer standard, express and overnight delivery:

  • Standard
    Following credit card authorization and verification of information, you will receive your order within approximately 4 to 7 business days (Monday through Friday, not including holidays).
  • 3 Day Express Shipping
    Orders placed with Express Shipping by 12:00 pm (noon) ET will ship by the next business day, pending credit card authorization and verification. Express orders usually arrive 3 business days after the ship date. Express shipping to Alaska, Hawaii, U.S. territories, Rural Routes and remote locations usually arrive within 3 to 4 business days after the ship date. Express Shipping is not available for P.O. Boxes, APO, or FPO addresses.
  • 2 Day Express Shipping
    Orders placed with Express Shipping by 12:00 pm (noon) ET will ship by the next business day, pending credit card authorization and verification. Express orders usually arrive 2 business days after the ship date. Express shipping to Alaska, Hawaii, U.S. territories, Rural Routes and remote locations usually arrive within 3 to 4 business days after the ship date. Express Shipping is not available for P.O. Boxes, APO, or FPO addresses.
  • Overnight Shipping
    Orders placed with Express Shipping by 12:00 pm (noon) ET will ship by the next business day, pending credit card authorization and verification. Express orders usually arrive the next business day after the ship date. Express shipping to Alaska, Hawaii, U.S. territories, Rural Routes and remote locations usually arrive within 3 to 4 business days after the ship date. Express Shipping is not available for P.O. Boxes, APO, or FPO addresses.

Shipping Carriers
We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEX.

Estimating Delivery Dates
If you're trying to estimate when a package will be delivered, please note the following:

  • Credit card authorization and verification must be received prior to processing.
  • Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.

Shipments to International Addresses
At this time, we are unable to accept or ship international orders.


Returns & Exchanges

We want you to love what you ordered. But if something isn't right, let us know. We will happily exchange or issue store credit for any unwashed, unworn or defective merchandise with the original tags attached within 14 days of the purchase date. Sorry, no refunds. Pashmere Boutique Online offers two convenient ways to exchange merchandise or receive store credit:
  • Go to a Pashmere Boutique store
    You can always exchange or return for store credit any merchandise purchased online to a Pashmere Boutique store.
  • Mail it in
    Place the merchandise in a box with your original invoice or store receipt, then send the box back to us via insured mail to the address below. If you are exchanging the item, please indicate which item you are exchanging for. If you are returning the item for store credit, please write STORE CREDIT on the original invoice.

All merchandise should be shipped via insured mail to:

Pashmere Boutique
ATTN: Returns
4600 West Village Place
Suite 3001
Smyrna, GA 30080

 

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